Managed Services
Managed IT support that keeps your team working.
Proactive, fully-managed IT support that keeps your team productive and your systems secure — for a predictable monthly cost.
- 24/7 monitoring & alerting
- Unlimited helpdesk for your team
- Fixed, predictable monthly pricing
What's included
Managed IT Support & Services
Outsource your day-to-day IT to a dedicated team. We monitor, maintain and support your devices, users and networks around the clock so issues are resolved before they slow you down.
24/7 monitoring & maintenance
Remote monitoring and management of every endpoint and server, with automated patching and proactive fixes applied before users notice a problem.
Unlimited helpdesk
Engineers your staff can reach directly, with response times set out in your service-level agreement (SLA).
Endpoint protection
Managed antivirus, device encryption, patching and security baselines that keep laptops, desktops and mobiles compliant.
Strategic IT roadmap
Quarterly reviews with a virtual IT manager (vCIO) to align technology spend with where your business is heading.
Also covered
The full breadth of the service.
From day-to-day delivery to long-term planning.
- Helpdesk & remote support
- Patch & update management
- Microsoft 365 & Google Workspace
- Backup & recovery
- Network monitoring
- Asset & licence management
- Onboarding & offboarding
- Procurement & hardware
How we deliver
Three steps, no disruption.
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Assess
A free audit of your devices, users, security posture and pain points to baseline where you are today.
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Onboard
We deploy monitoring agents, document your environment and standardise security, without disrupting your team.
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Support & improve
Day-to-day support plus continuous improvement, reporting and strategy reviews to keep IT ahead of the business.
What does managed IT support include?
Our managed IT plans include 24/7 monitoring, unlimited helpdesk support, patch and update management, managed endpoint security, backup, and regular strategy reviews with a dedicated account engineer — all for a fixed monthly fee per user.
How quickly do you respond to issues?
Response and resolution targets are agreed up front and written into your service-level agreement (SLA), with critical issues prioritised. Proactive monitoring means many problems are resolved before you ever raise a ticket.
Do I need to replace my existing IT team?
No. We work as your complete IT department or as co-managed support that augments your internal team — handling day-to-day tickets so your staff can focus on strategic projects.
How is managed IT support priced?
Most clients pay a predictable per-user or per-device monthly fee, so costs scale cleanly as you grow and there are no surprise bills. Book a free assessment for a tailored quote.
Other services
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Cloud & Infrastructure
From cloud migration to fully-managed hosting and networking, we architect infrastructure that scales with you and stays online — without the over-spend.
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Software & Web Development
From marketing sites to bespoke business applications and integrations, we design, build and maintain software your customers and team will love to use.
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AI & Automation
From AI assistants that answer from your own documents to automated workflows and scheduled social media, we connect AI and automation to the tools you already use — securely, with a person in the loop where it matters.
Details →
Get a free quote
Tell us what you need. We'll come back with a fixed price.
No obligation and no hard sell. A short description is enough to get started.
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You send a few details
What you have today and what isn't working.
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We review it
An engineer looks at your setup, not a salesperson.
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You get a written quote
Fixed monthly pricing, with what's included spelled out.